Software & AI for Hospitality, restaurants, and fitness studios

What slows down hospitality, restaurants, and fitness studios?

Booking calls and repeated questions during service hours, and social media that falls behind when the team is busy.

Calls and messages about reservations, class bookings, and hours arrive while staff are with guests or members.
Social media posting falls behind during busy weeks.
The same questions about menus, schedules, parking, and policies are answered by hand all day.

What KodeVine could build

An AI receptionist that takes booking requests by phone against the real calendar or reservation system and hands off to staff when needed
A website assistant that answers only from the menu, schedule, and policy pages the business approves
Social media drafts and branded promo images in the business’s voice, published only after the owner approves them

Services that fit

Where a person stays in control

The owner or manager approves every post and handles allergy, safety, refund, and complaint questions. The assistant does not decide them.

Allergen, dietary, and health-related questions should be answered only from information the business has approved, or passed to staff. We set those rules with you and test them before launch.

Illustrative scenario

A neighborhood restaurant on a busy Friday

At 6:15 p.m. the host stand is full and the phone keeps ringing. The AI receptionist answers, says it is an automated assistant, and asks for the party size and the time. It checks the reservation system and confirms a table only after that system accepts it. When a caller asks whether a dish is safe with a nut allergy, it does not guess. It says a manager will follow up and creates a callback request with the caller’s details.

Earlier in the week, the owner approved three drafts from social media automation: a weekend special, a note about new hours, and a photo caption. Each was written in the restaurant’s voice from the owner’s notes, and nothing was posted until the owner approved it. A website assistant answers questions about hours and parking from the pages the owner has approved.

This is a hypothetical example, not a client case study.

Questions hospitality, restaurants, and fitness studios ask

Can an AI receptionist take reservations or class bookings?

It can, if your reservation or booking system exposes availability and accepts bookings through an integration. The assistant then offers real open times and confirms only after the system accepts the booking. If your system cannot be connected, the assistant can still collect the details and create a request for staff to confirm. Which of these applies depends on the software you use, so it is one of the first things we check.

How do we keep social media posts on brand and under our control?

Drafts are written from your notes and examples, and nothing is published until you or your manager approves it. You decide the topics, the tone, and the schedule. Social media automation explains the approval step, and the AI creative studio covers branded images.

What happens when a guest asks about allergens or a member asks about an injury?

The assistant answers only from information you have approved, such as a published menu or class description, and passes everything else to a person. It should not give dietary, allergy, or health advice. You define which topics always go to staff, and we test those cases before launch.

What to bring to a first conversation

You do not need a finished brief. These details help us give you an honest view of the options. See how it works for what happens next.

How bookings and reservations are taken today, and which system holds them
Your menu, class schedule, hours, and policies as they are published
Examples of posts you are proud of and ones that missed
The questions staff answer most often
Who approves posts and who handles complaints and special requests

Software and AI for hospitality, restaurants, and fitness studios.